How to Improve the Client Experience - Don Hobdy Jr.

May 11, 2016
From ITC Agent Conference 2016... Whoever said, "The customer is always right" never worked in an insurance agency. In this session, we'll discuss how it's not about who's right or wrong, but how we play the game. If we improve the customer experience, we improve our bottom line.
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Working ON Your Business, Not IN Your Business - Don Hobdy Jr.
Working ON Your Business, Not IN Your Business - Don Hobdy Jr.

From ITC Agent Conference 2016... A lot of agency owners believe to get the most out of your agency, you ne...

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Managing Your Data to Improve Results - Scott Upfield & George Robertson
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From ITC Agent Conference 2016... This breakout will cover the key data points you need to manage in order ...