This is the Way: Christine Mason

June 13, 2017 Becky Schroeder


This is the Way: Christine Mason

For Christine Mason, it’s all about relationships. Christine’s energy and passion for the industry is clear in conversation. Her favorite thing about insurance? “It’s like a small family. We all know each other.”

Christine started in the insurance industry as an administrative assistant at a general agency in California. Shortly after her start, she was promoted to junior underwriter.

Over the past 25 years, Christine has held many roles in the industry, first in California and then in Michigan when she moved home to be closer to her extended family as her own family grew.

I talked with Christine about her time in the industry. This is the way Christine Mason works.



Bay City, Michigan, and southern California every 2-4 weeks for business.

Current gig:

Regional sales manager at the best tech company ever… ITC.

One word that describes how you like to work.


Current mobile device:

iPhone 6S

Current computer:


Project(s) you’re currently working on:

Making TurboRater the #1 comparative rater in California!

Accomplishments you’re proud of:

Most number of sales in a year for ITC and The Go-Getter award at Cal-Surance.

What are your goals for the next 12 months?

For work it is the California market for TurboRater.

What are your biggest professional challenges?

It’s always tough leaving Luke for a few days, but he is always in good hands.

What do you like most about your job?

Working with agents to help their agencies be more successful.

What technology, apps or tools can’t you live without (aside from your phone or computer)?

Bluetooth in my car. I love this new app a friend told me about called Free Prints, you get 85 photos printed for free each month, just pay minimal shipping costs. I love Facebook and Snapchat too.

What’s the most recent app you’ve downloaded but have yet to use?

I use all my apps. If I download and don’t like one, it immediately gets deleted.

Describe your workspace.

Phone, laptop, PC, cell phone, pen and paper, and headset.

How do you manage your to-do list?

Put them in order of priority of time sensitive issues first.


What’s your best time-saving tip or hack?

I keep all of my emails that need a response open, and work on them throughout the day.

What’s the first thing you do when you get in the office?

Follow up on anything outstanding, check email and voicemail.

What is your best everyday habit?

Waking my son up, and playing with him before he’s off to daycare.

What do you listen to while working?

Nothing, I like to work in complete silence.

What are you currently reading?

“New Sales Simplified” by Mike Weinberg.

What’s your favorite blog and/or podcast?

This Life I Live and some TED Talks

Night owl or morning person?

Both! I unwind watching my DVR recordings at night without commercial interruption. I get up early every morning to get Luke ready for his day.

What are you watching on Netflix right now?

No series, just movies.

How do you decompress?

Have lunch with my BFF. We try to meet once a week if our schedules permit.

What gets you out of bed in the morning?

I’m grateful every single day, and my family is always first. Plus, the fact that I have a great job works too!


Christine and her family

What does a typical day look like for you?

I get up early, walk down to my office, get things prepared… read and respond to some emails. Make lunch for my Luke, get his clothes laid out, gently wake him up, get him breakfast, then we are off to daycare. The rest of my day is dedicated to work.

Who are your business idols and why?

Zig Ziglar, Warren Buffett

What’s the best advice you’ve ever received?

To be the best listener you can be!

What would you be doing if you weren’t working at ITC?

Probably working for an insurance company as a regional sales manager/territory sales manager.

Who would you like to see in a future This is the Way post?

Missy Alizadeh from Mapfre Insurance Company.

The This is the Way blog series asks ITC employees, agents, carriers and other people in the industry how they work and to share their tips. Is there someone you want to see featured or questions we should ask? Tweet us or leave it in the comments below.


About the Author

Becky Schroeder

As Chief Marketing Officer, Becky Schroeder is responsible for driving ITC’s overall marketing strategy for the company and its products. Her specialties include creating and documenting processes; establishing metrics for managing those processes; developing content strategy and generating leads; and developing marketing strategy. Becky was named an Elite Woman in Insurance by Insurance Business America in 2016. She has a master’s degree in integrated marketing communication from Emerson College in Boston and a bachelor’s degree in journalism from Texas A&M University. Becky is a big Texas A&M football fan and enjoys cooking, reading and spending time with her husband and their three daughters.

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