This is the Way: Joey Giangola from Giangola Insurance

August 8, 2017 Becky Schroeder

Joey Giangola

As a third-generation insurance agent, it may have been inevitable that Joey Giangola would end up at his family agency Giangola Insurance. But, it wasn’t for a lack of trying.

While pursuing a music career, Joey worked temp jobs to make ends meet. After a couple years filling orders for a mail-order novelty gift catalog, his girlfriend – now wife – began to grow tired of his creative endeavors. So Joey made the pivotal decision to try out the family business and hasn’t looked back since.

Now Joey heads up his agency’s individual health insurance sales and marketing duties. He also has a passion for helping agents learn and apply digital marketing tactics. He does this through his bi-weekly podcast called “Insurance in Your Words” and weekly Sunday newsletter for the GROW Program.

This is the way Joey Giangola works.




That's kind of a trick question. Our office is located in Ashtabula, Ohio, but I work from home 95 percent of the time 80 miles away from a home office in Streetsboro. We'll compromise and say Cleveland.

Current gig:

Fourth in command at Giangola Insurance and managing partner for GROW Program.

One word that describes how you like to work.

Flexibly-efficient. When I’m not falling down a YouTube rabbit hole.

Current mobile device:

Nexus 6P

Current computer:

Custom built video editing monster PC.

Project(s) you’re currently working on:

Organizing GROWLab 2017 and kick starting a more serious content effort into Medicare for 2018 enrollment.

Accomplishments you’re proud of:

I'll let you know when I'm done.

Joey and his family

What are your goals for the next 12 months?

Survive another round of health care reform.

What are your biggest professional challenges?

Doctors charging too much money and incompetent legislation.

What do you like most about your job?

That I can do it however I want.

What technology, apps or tools can’t you live without?

For business I would say everything I use to make videos. Personally, there’s too much. You’ll have to come talk to me after this interview.

What are the top three apps you use on your phone?

Email (gmail app), YouTube, Plex.

Describe your workspace.

Fairly organized with a little sprinkle of drywall dust.

How do you manage your to-do list?

I don’t have one.

What’s your best time-saving tip or hack?

This one comes from my good friend Brent Kelly, who said, “Schedule your priorities instead of prioritizing your schedule.”

What’s the first thing you do when you get in the office?

The most important thing I want done.

What is your best everyday habit?

Working out.

What do you listen to while working?

I don’t listen to music as often as I would like, but if I do it’s going to be instrumental post-rock like Explosions in the Sky or If These Trees Could Talk.

What are you currently reading?

Not a big reader (I more affectionately refer to this as the thing I hate the most about myself). Thanks for bringing it up though…

What’s your favorite blog and/or podcast?

This might come as a bit of a surprise, but I don’t read many blogs or listen to many podcasts. I spend most of my time on YouTube watching/listening to the Joe Rogan Podcast or Kevin Smith’s Fatman on Batman Podcast.

Favorite social network?

YouTube (the last question probably gave that away).

Night owl or morning person?

At this stage in my life I consider myself a reformed night owl. However, I could fall off the wagon hard when my kids get a little older.

What are you watching on Netflix right now?

This is probably the most serious question you’ve asked so far. It’s not on Netflix, (Hulu) but I just wrapped up Legion, and it was an intense mind trip. Officially on Netflix, I’m having a hard time getting through season two of Supergirl, with House of Cards, The Flash, Arrow and Master of None waiting.

How do you decompress?

Having three kids six years and younger decompression comes in small doses if I can stay awake. Usually it’s watching 15 minutes of a TV show before I pass out. On more ambitious nights I might try to remember how to play the bass guitar or pick up a video game.

What gets you out of bed in the morning?

Working out.

What does a typical day look like for you?

Well, if you really want to know. Wake up around 6:00 a.m. and workout. If it’s during the school year, I’m out the door at 8:00 a.m. to get the kids where they need to go. (In the summer I start work around 7:30 - 8:00 a.m.) Get back to the office around 9:00 a.m. when I take care of my number one priority for the day. Depending on how long that takes I might slip in one more task before I have to make the half-day pre-school pickup. I usually return around 1:00 p.m. and take 30 minutes or so for lunch. I may or may not have a top priority for the afternoon. If not, I’ll finish up my day with meetings or getting back to clients or prospects. I usually finish the day around 5:00 p.m. and make the long commute up my basement stairs to make dinner for the family. After dinner it’s straight playtime with the kids until bedtime around 9:00 p.m. Usually that leaves me with an hour between 10:00 and 11:00 p.m. for that decompression.

Who are your business idols and why?

Working for a family agency, my dad has played a big role in shaping my business mind.

What is your motto or personal mantra?

I don’t think I have one, at least that I can remember without making something up just to sound fancy.

If you could switch jobs with someone, who would it be?

I would want to switch jobs with myself in 10 or 15 years.

Who would you like to see in a future This is the Way post?

Now you’re going to get me in trouble. I know a lot of agents who would be great. Billy Williams has to be number one, but Rob McCarthy and Josh Lipstone would be well deserving too.

The This is the Way blog series asks ITC employees, agents, carriers and other people in the industry how they work and to share their tips. Is there someone you want to see featured or questions we should ask? Tweet us or leave it in the comments below.

About the Author

Becky Schroeder

As Chief Marketing Officer, Becky Schroeder is responsible for driving ITC’s overall marketing strategy for the company and its products. Her specialties include creating and documenting processes; establishing metrics for managing those processes; developing content strategy and generating leads; and developing marketing strategy. Becky was named an Elite Woman in Insurance by Insurance Business America in 2016. She has a master’s degree in integrated marketing communication from Emerson College in Boston and a bachelor’s degree in journalism from Texas A&M University. Becky is a big Texas A&M football fan and enjoys cooking, reading and spending time with her husband and their three daughters.

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